System demo is getting easier now. However, a demo is not to be mistaken for POC (Proof of Concept). Non IT users often cannot differentiate between demo and POC. Here are some quick tips to know the differences.
Demo vs POC
The distinct differences between demo and POC are related to time, scope and cost. Demo are faster to show because you will be using existing test or demo data. Demo scope is limited to standard features that have already been implemented. Best of all, demo usually is free of charge. In contrast, POC may not be free because you would be setting up customer data for POC. In some cases, you may configure specific features pertaining for customer requests. Thus, POC will take a longer duration to be planned and setup like a project.
Set Your Expectations
When you are going to showcase your system, it is important to set the customer expectations. Non IT users also have the misconception of using excel for simulation and anticipate the system to behave in similar manner. The expectations will determine if your customers are looking for a demo or POC. You will need to plan your schedule carefully based on these expectations.
It is not surprising to see sales or non IT users mixing up the customer expectations for demo or POC. You may find yourself in a crunch to provide freebies POC as a disguised demo. Therefore, it is timely to educate your users on the key points for demo and POC
Danny Kwok 