It was a quick year of 2021 due to COVID pandemic. There are so many strains of COVID that we are getting used to it. Notable mention are Delta and Omicron strain. As we say goodbye to 2021, I looked forward to a year of 2022 with less restrictions. It is also a year that we will expect with more “digital transformation”.
Roller Coaster 2021
2021 is a year of COVID roller coaster because of the impact of COVID variant and vaccines. It is a cat and mouse effects because vaccines are not a fail safe approach. The mindset to endemic is still far because of uncertainty. On the digital front, work from home remains default and IT is being spiked by the need of digitalisation. You can say that 2021 is a crossroads for digital transformation and transforming to Cloud. It will take a year or more for IT to fully aligned with business and be transformed.
Year 2022 will see many gaps created by digital transformation. As expected, many organisations started digital transformation without a holistic view from business. Like the ERP (Enterprise Resource Planning) era, digital transformation is viewed as IT implementation. It is Deja vu for many as we grapple with the disconnect of business and IT. Thus, I will expect to see increased hiring for “digital transformers” to help bridge the gaps.
As I see the last of 2021, the pace of digital transformation is liken to that of COVID. Uncertainty and risks are high because of many unknowns. However, it is a great year because this paves the way for 2022. I can see more exciting digitalisation ahead. It is up to organisations to grab the required resources with the mindset to bridge these gaps.