Digital Mindset

Digital transformation is not just digital changes. Transform your mindset as well.


Digital Transformation may be the hype now! However, not many have adopted the the right approach. One critical step in digital transformation is the change in mindset.

What is Digital Mindset?

Digital Mindset refers to the realisation that digital transformation will help to automate existing SOP (Standard Operating Procedures) and accelerate innovation. The Digital Mindset can be effected at different level of organisations from top-down to bottom-up. It needs to be permeated to all rank and file to actions and behaviours.

Digital Champions and Influencers

The initial Digital Transformation is mainly driven by market condition. The attitude “Everyone is doing it, so should we!” is often adopted with no clear change to existing mindset. There will always be a large group of resistance rallied against the efforts of Digital Transformation. Organisation Champions and Influencers must be well placed to support the change to Digital Mindset. In a way, the message of change is sent clearly and strongly.

Resistance is futile.

Star Trek: The Next Generation – The Borg
Digital Motivation and Reinforcement

While there is trigger on the change for Digital Mindset, the next important step is to motivate and reinforce the new actions and behaviours. A good communication team, who is well versed in the art of digital transformation, is required to convey motivation messages to encourage the benefits of these changes. Feedback must be taken to reinforce the Digital Mindset and ensure the organisation stay on track.

Clearly, the thing that’s transforming is not the technology — the technology is transforming you.

Jeanne W. Ross of MIT Sloan’s Center for Information Systems Research

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