Chatbot NLP have an interesting feature to interpret dates with NLP (natural language processing). In traditional applications, we need to set user preferences and identify the dates format and convert it accordingly. This is a key advantage of using AI driven Chatbot.
Why NLP Inputs?
A key issue with data input is user formatting. Date is one notorious input as shown in here for OTM. NLP is a great solution to resolve this data input. With NLP, you can key in different flavors of dates and formats like below:
- Yesterday
- Today
- 2 days ago
- 2 months ago
- 12 Aug
- Jun 10
A New Paradigm
It will be a matter of time before we see the input forms disappearing. This will be replaced by smart Chatbot that extract data from your responses. So, there will be increased interest in NLP development. This new paradigm is more intuitive and smart. For eCommerce, it will helps to uncover impulse purchases and unarticulated needs.
A new way of NLP data input will gain popularity as Chatbot development becomes mature. This will change the way we view UI (User Interface). Of course, the initial development will be challenging as we lack NLP developers. If this is the case, why not transition your existing UI to NLP development?
Danny Kwok 